Support

Email support@vaultlabs.app — I read everything and usually reply within a day. It's an indie app; you're talking to the developer.

Common questions

• Restore my purchase: Settings → Purchases → Restore, on any device signed into your Apple ID.
• Move to a new iPhone: export a backup (Settings → Backup) to iCloud Drive, install IncidentVault on the new phone, then Restore from backup.
• App lock: Face ID lock is on by default — toggle it in Settings → Security.
• Remove the demo data: tap “You're viewing demo data · Remove it” at the bottom of the Jobs screen — only demo records are deleted.
• Export for my attorney: open a workplace → export icon in the header → PDF. The chronology includes creation timestamps.